Shipping

We utilize USPS Priority Flat Rate shipping to the continental US. Currently, we are not shipping internationally. We will update this page with the appropriate shipping rates and taxes once we have commenced our international expansion.

Refund

Due to the fact that our products are perishable goods, we unfortunately cannot accept returns. To be eligible for a refund, your item must not be shipped yet and we must receive a written statement requesting to cancel an order. To begin the refund process, please send us an email at kenji@koheecoffee.com. Please include the following in your email:

Your full name
Contact information
Order number
Reason for cancellation/refund